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RETURNS & EXCHANGES

HOW TO RETURN
At Love McNicoll, we strive to ensure that every piece meets your expectations. However, we understand that sometimes a return may be necessary. You are welcome to return your item(s) within 14 days of receiving your order. To ensure a seamless process, please note the following guidelines:

 

  • Condition: All returns must be in pristine condition, with original tags attached. The items should be unworn, unwashed, and free from any alterations.
  • Packaging: Please include all original packaging, including lingerie bags, swim bags, and poly bags, with your return.

  • FAULTY ITEMS

    Should you receive an item that is faulty, we are here to assist you promptly. Kindly email us at hello@lovemcnicoll.com with accompanying images, and our team will address the issue with urgency.

    Return and Exchange

    For returns and exchanges, please email us at hello@lovemcnicoll.com. We will respond within 48 hours of receiving your email.