RETURNS
HOW TO RETURN
We understand that sometimes purchases are not always right and you are welcome to return your item/s back to us within 14 days of receiving. Returns must be in new condition with original tags attached, unworn, unwashed and free of any alterations. All returns must be accompanied by original packaging, i.e. lingerie bags, swim bags and poly bags.
FAULTY ITEMS
If you have received a faulty item please email us at returns@lovemcnicoll.com with supporting imagery so we can follow up promptly.
A flat fee of $30 will be charged for US & CANADA customers, this will be processed when creating your return via our returns portal. This amount will not be reimbursed.
All other customers are to provide their own shipping label at their own cost.
